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ERR_TIMED_OUT and ERR_EMPTY_RESPONSE being observed by Cloudflare Customers

This incident has been resolved.

Started

Oct 27, 2026, 12:28 PM UTC

Resolved

Oct 27, 2026, 3:12 PM UTC

Duration

2h 44m

IdentifiedOct 27, 2:58 PM

Cloudflare has identified an issue affecting customers whose traffic passes through an external vendor firewall. Customers may observe: ERR_TIMED_OUT on standard HTTPS websites ERR_EMPTY_RESPONSE on non-standard HTTPS ports (e.g., 8443) We're investigating to confirm the root cause and possible fixes.

IdentifiedOct 27, 2:57 PM

Cloudflare has identified an issue affecting customers whose traffic passes through an external vendor firewall. Customers may observe: ERR_TIMED_OUT on standard HTTPS websites ERR_EMPTY_RESPONSE on non-standard HTTPS ports (e.g., 8443) We're investigating to confirm the root cause and possible fixes.

IdentifiedOct 27, 2:58 PM

Cloudflare has identified an issue affecting customers whose traffic passes through an external vendor firewall. Customers may observe: ERR_TIMED_OUT on standard HTTPS websites ERR_EMPTY_RESPONSE on non-standard HTTPS ports (e.g., 8443) We're investigating to confirm the root cause and possible fixes.

MonitoringOct 27, 2:52 PM

A fix has been implemented and we are monitoring the results.

ResolvedOct 27, 3:12 PM

This incident has been resolved.