Cape Town (CPT), Johannesburg (JNB) with Possible Impact

Our engineers have identified the contributing factor causing the issue impacting our network services in the Johannesburg (JNB) Point of Presence (POP). Our engineers are now developing a fix, and we will post a new update once it has been fully implemented and we see signs of recovery. Customers in the Cape Town (CPT) POP were temporarily impacted between 14:35 and 14:54 UTC. Services in CPT have since fully recovered. All other products and services remain unaffected by this incident.