Cape Town (CPT), Johannesburg (JNB) with Possible Impact

Our engineers have confirmed that our network services in the Johannesburg (JNB) Point of Presence (POP) have been fully restored. Customers may have experienced errors and increased latency from 13:55 to 17:31 UTC on October 27, 2026. Customers in the Cape Town (CPT) POP were temporarily impacted between 14:35 and 14:54 UTC. Service has been fully restored. Affected customers may have experienced impact to varying degrees and for a shorter duration than stated above. Note: Our Customer Escalation Management team will update the start date and time of the initial " investigating " status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team. Status Post, Created Date/Time: 2026-10-27 15:48:36 UTC