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MMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United States

The incident has been resolved and MMS delivery receipts from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States are operating normally. (Affected: MMS Short Code, North America)

Started

Oct 29, 2026, 12:51 AM UTC

Resolved

Oct 29, 2026, 2:05 PM UTC

Duration

13h 15m

MMS Short Code, North America
InvestigatingOct 29, 12:51 AM

Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

IdentifiedOct 29, 12:54 AM

Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

IdentifiedOct 29, 1:56 AM

Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.

IdentifiedOct 29, 4:01 AM

Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

IdentifiedOct 29, 8:02 AM

Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available.

MonitoringOct 29, 12:02 PM

We have observed a recovery in MMS delivery receipts from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

ResolvedOct 29, 2:05 PM

The incident has been resolved and MMS delivery receipts from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States are operating normally.