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SMS Delivery Receipt Delays from Twilio to Multiple Networks in Multiple Countries Across Africa and Asia

The incident has been resolved and SMS delivery receipts from Twilio to network subscribers on affected networks in multiple countries across Africa and Asia are operating normally. (Affected: SMS, APAC, SMS, Middle East & Africa)

Started

Oct 29, 2026, 6:47 PM UTC

Resolved

Oct 29, 2026, 10:18 PM UTC

Duration

3h 32m

SMS, APACSMS, Middle East & Africa
IdentifiedOct 29, 6:47 PM

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to network subscribers on multiple networks in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

IdentifiedOct 29, 6:47 PM

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to network subscribers on multiple networks in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

IdentifiedOct 29, 7:14 PM

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to network subscribers on multiple networks in multiple countries across Africa and Asia. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

MonitoringOct 29, 8:17 PM

We have observed a recovery in SMS delivery receipts from Twilio to Multiple Countries Across Africa and Asia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

ResolvedOct 29, 10:18 PM

The incident has been resolved and SMS delivery receipts from Twilio to network subscribers on affected networks in multiple countries across Africa and Asia are operating normally.