Osaka (ITM) with Possible Impact

Our engineers have confirmed that our content delivery service in the ITM and NRT POPs has been fully restored. Customers may have experienced increased errors and latency from 19:19 to 21:36 UTC. Service has been fully restored. Note: Our Customer Escalation Management team will update the start date and time of the initial " investigating " status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team. Status Post, Created Date/Time: 2026-10-31 20:40:55 UTC