SMS Delivery Failures from Twilio to KDDI Japan
The incident has been resolved and SMS delivery from Twilio to KDDI network subscribers in Japan is operating normally. (Affected: SMS, APAC)
Started
Nov 1, 2026, 8:30 PM UTC
Resolved
Nov 2, 2026, 12:37 AM UTC
Duration
4h 8m
Verified sources
Incident Detail
Twilio customers may be experiencing SMS delivery failures from Twilio to KDDI network subscribers in Japan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Twilio customers may be experiencing SMS delivery failures from Twilio to KDDI network subscribers in Japan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Twilio customers may be experiencing SMS delivery failures from Twilio to KDDI network subscribers in Japan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
We have observed a recovery in SMS delivery from Twilio to KDDI network subscribers in Japan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
The incident has been resolved and SMS delivery from Twilio to KDDI network subscribers in Japan is operating normally.