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SMS Delivery Delays from a Subset of Twilio Long Codes to T-Mobile and O2 Czech Republic

The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to T-Mobile and O2 network subscribers in the Czech Republic is operating normally. (Affected: SMS, Europe)

Started

Nov 2, 2026, 9:46 AM UTC

Resolved

Nov 2, 2026, 12:39 PM UTC

Duration

2h 54m

SMS, Europe
InvestigatingNov 2, 9:46 AM

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to T-Mobile network subscribers in the Czech Republic. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

InvestigatingNov 2, 10:55 AM

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to T-Mobile network subscribers in the Czech Republic. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

IdentifiedNov 2, 12:09 PM

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to T-Mobile and O2 network subscribers in the Czech Republic. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

MonitoringNov 2, 12:11 PM

We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to T-Mobile and O2 network subscribers in the Czech Republic and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

ResolvedNov 2, 12:39 PM

The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to T-Mobile and O2 network subscribers in the Czech Republic is operating normally.