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SMS Delivery Delays and Failures from Twilio Alphanumeric Sender Type to T-Mobile Austria

The incident has been resolved and SMS delivery from Twilio Alphanumeric Sender Type to T-Mobile network subscribers in Austria is operating normally. (Affected: SMS, Europe)

Started

Nov 2, 2026, 3:32 PM UTC

Resolved

Nov 2, 2026, 8:45 PM UTC

Duration

5h 13m

SMS, Europe
InvestigatingNov 2, 3:32 PM

Twilio customers may be experiencing SMS delivery delays and failures from Twilio Alphanumeric Sender IDs to T-Mobile network subscribers in Austria. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

IdentifiedNov 2, 3:39 PM

Twilio customers may be experiencing SMS delivery delays and failures from Twilio Alphanumeric Sender Type to T-Mobile network subscribers in Austria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

IdentifiedNov 2, 4:40 PM

Twilio customers may be experiencing SMS delivery delays and failures from Twilio Alphanumeric Sender Type to T-Mobile network subscribers in Austria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

MonitoringNov 2, 6:42 PM

We have observed a recovery in SMS delivery from Twilio Alphanumeric Sender Type to T-Mobile network subscribers in Austria and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

ResolvedNov 2, 8:45 PM

The incident has been resolved and SMS delivery from Twilio Alphanumeric Sender Type to T-Mobile network subscribers in Austria is operating normally.