Voice Call Post Dial Delay from a Subset of Twilio Canada Phone Numbers to Rogers Wireless and Fido Canada
The incident has been resolved and voice calls from a subset of Twilio Canada Phone Numbers to Rogers Wireless and Fido network subscribers in Canada are operating normally. (Affected: Voice, North America)
Started
Nov 5, 2026, 2:15 PM UTC
Resolved
Nov 5, 2026, 7:28 PM UTC
Duration
5h 13m
Verified sources
Incident Detail
Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Canada Phone Numbers to network subscribers in Canada. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Canada Phone Numbers to network subscribers in Canada. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
We have observed a recovery in voice calls from a subset of Twilio Canada Phone Numbers to Rogers Wireless and Fido network subscribers in Canada and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
The incident has been resolved and voice calls from a subset of Twilio Canada Phone Numbers to Rogers Wireless and Fido network subscribers in Canada are operating normally.