Voice Call Failures from a Subset of Twilio Phone Numbers to Chile
The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers in Chile are operating normally. (Affected: Voice, Latin America)
Started
Nov 6, 2026, 3:56 PM UTC
Resolved
Nov 6, 2026, 7:41 PM UTC
Duration
3h 45m
Verified sources
Incident Detail
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Chile. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in Chile. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Chile and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers in Chile are operating normally.