SMS Delivery Receipt Delays from Twilio to Globe Philippines
The incident has been resolved and SMS delivery receipts from Twilio to Globe network subscribers in the Philippines are operating normally. (Affected: SMS, APAC)
Started
Nov 7, 2026, 9:22 PM UTC
Resolved
Nov 8, 2026, 10:39 AM UTC
Duration
13h 17m
Verified sources
Incident Detail
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Globe network subscribers in the Philippines. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
We have observed a recovery in SMS delivery receipts from Twilio to Globe network subscribers in the Philippines and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
We have observed a recovery in SMS delivery receipts from Twilio to Globe network subscribers in the Philippines and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
We have observed a recovery in SMS delivery receipts from Twilio to Globe network subscribers in the Philippines and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
The incident has been resolved and SMS delivery receipts from Twilio to Globe network subscribers in the Philippines are operating normally.