SMS Delivery Failures from Twilio to MTN Nigeria
The incident has been resolved and SMS delivery from Twilio to MTN network subscribers in Nigeria is operating normally. (Affected: SMS, Middle East & Africa)
Started
Nov 8, 2026, 11:19 PM UTC
Resolved
Nov 9, 2026, 5:20 AM UTC
Duration
6h 1m
Verified sources
Incident Detail
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Phone Numbers to network subscribers on multiple networks in multiple countries. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Twilio customers may be experiencing SMS delivery failures from Twilio to MTN network subscribers in Nigeria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Twilio customers may be experiencing SMS delivery failures from Twilio to MTN network subscribers in Nigeria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
We have observed a recovery in SMS delivery from Twilio to MTN network subscribers in Nigeria and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
The incident has been resolved and SMS delivery from Twilio to MTN network subscribers in Nigeria is operating normally.