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Twilio service status
MinorresolvedCloud

SMS Delivery Failures from Twilio to ETL Laos

The incident has been resolved and SMS delivery from Twilio to ETL network subscribers in Laos is operating normally. (Affected: SMS, APAC)

Started

Nov 9, 2026, 6:57 AM UTC

Resolved

Nov 9, 2026, 11:05 PM UTC

Duration

16h 8m

SMS, APAC
InvestigatingNov 9, 6:57 AM

Twilio customers may be experiencing SMS delivery failures from Twilio to Megacom network subscribers in Kyrgyzstan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

InvestigatingNov 9, 7:05 AM

Twilio customers may be experiencing SMS delivery failures from Twilio to ETL network subscribers in Laos. Our team is actively investigating this issue. We will provide another update in 52 minutes or as soon as more information becomes available.

InvestigatingNov 9, 7:58 AM

Twilio customers may be experiencing SMS delivery failures from Twilio to ETL network subscribers in Laos. Our team is actively investigating this issue. We will provide another update in 52 minutes or as soon as more information becomes available.

InvestigatingNov 9, 8:57 AM

Twilio customers may be experiencing SMS delivery failures from Twilio to ETL network subscribers in Laos. Our team is actively investigating this issue. We will provide another update in 52 minutes or as soon as more information becomes available.

InvestigatingNov 9, 9:51 AM

Twilio customers may be experiencing SMS delivery failures from Twilio to ETL network subscribers in Laos. Our team is actively investigating this issue. We will provide another update in 52 minutes or as soon as more information becomes available.

InvestigatingNov 9, 10:48 AM

Twilio customers may be experiencing SMS delivery failures from Twilio to ETL network subscribers in Laos. Our team is actively investigating this issue. We will provide another update in 52 minutes or as soon as more information becomes available.

IdentifiedNov 9, 10:50 AM

Twilio customers may be experiencing SMS delivery failures from Twilio to ETL network subscribers in Laos. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

IdentifiedNov 9, 12:00 PM

Twilio customers may be experiencing SMS delivery failures from Twilio to ETL network subscribers in Laos. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

IdentifiedNov 9, 2:11 PM

Twilio customers may be experiencing SMS delivery failures from Twilio to ETL network subscribers in Laos. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

IdentifiedNov 9, 6:17 PM

Twilio customers may be experiencing SMS delivery failures from Twilio to ETL network subscribers in Laos. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

MonitoringNov 9, 9:04 PM

We have observed a recovery in SMS delivery from Twilio to ETL network subscribers in Laos and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

ResolvedNov 9, 11:05 PM

The incident has been resolved and SMS delivery from Twilio to ETL network subscribers in Laos is operating normally.