SMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes
The incident has been resolved and SMS delivery from network subscribers in Germany to a subset of Twilio Long Codes is operating normally. (Affected: SMS, Europe)
Started
Nov 9, 2026, 7:38 AM UTC
Resolved
Nov 9, 2026, 4:19 PM UTC
Duration
8h 41m
Verified sources
Incident Detail
Twilio customers may be experiencing SMS delivery failures from network subscribers in Germany to a subset of Twilio Long Codes. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Twilio customers may be experiencing SMS delivery failures from network subscribers in Germany to a subset of Twilio Long Codes. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Twilio customers may be experiencing SMS delivery failures from network subscribers in Germany to a subset of Twilio Long Codes. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
We have observed a recovery in SMS delivery from network subscribers in Germany to a subset of Twilio Long Codes and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
The incident has been resolved and SMS delivery from network subscribers in Germany to a subset of Twilio Long Codes is operating normally.