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SMS Delivery Receipt Delays from Twilio to Bouygues Telecom France

The incident has been resolved and SMS delivery receipts from Twilio to Bouygues Telecom network subscribers in France are operating normally. (Affected: SMS, Europe)

Started

Nov 9, 2026, 1:59 PM UTC

Resolved

Nov 10, 2026, 3:30 AM UTC

Duration

13h 32m

SMS, Europe
InvestigatingNov 9, 1:59 PM

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Bouygues Telecom network subscribers in France. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

InvestigatingNov 9, 2:59 PM

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Bouygues Telecom network subscribers in France. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.

IdentifiedNov 9, 5:01 PM

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Bouygues Telecom network subscribers in France. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

IdentifiedNov 9, 6:02 PM

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Bouygues Telecom network subscribers in France. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.

IdentifiedNov 9, 8:08 PM

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Bouygues Telecom network subscribers in France. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.

IdentifiedNov 10, 12:08 AM

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Bouygues Telecom network subscribers in France. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available.

MonitoringNov 10, 1:17 AM

We have observed a recovery in SMS delivery receipts from Twilio to Bouygues Telecom network subscribers in France and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

MonitoringNov 10, 3:18 AM

We have observed a recovery in SMS delivery receipts from Twilio to Bouygues Telecom network subscribers in France and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

ResolvedNov 10, 3:30 AM

The incident has been resolved and SMS delivery receipts from Twilio to Bouygues Telecom network subscribers in France are operating normally.