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MinorresolvedCloud

SMS Delivery Delays and Failures from Twilio to Spusu United Kingdom

The incident has been resolved and SMS delivery from Twilio to Spusu network subscribers in the United Kingdom is operating normally. (Affected: SMS, Europe)

Started

Nov 9, 2026, 3:45 PM UTC

Resolved

Nov 9, 2026, 7:11 PM UTC

Duration

3h 26m

SMS, Europe
InvestigatingNov 9, 3:45 PM

Twilio customers may be experiencing SMS delivery delays and delivery failures from Twilio to Spusu network subscribers in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

IdentifiedNov 9, 4:05 PM

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Spusu network subscribers in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

MonitoringNov 9, 5:06 PM

We have observed a recovery in SMS delivery from Twilio to Spusu network subscribers in the United Kingdom and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

ResolvedNov 9, 7:11 PM

The incident has been resolved and SMS delivery from Twilio to Spusu network subscribers in the United Kingdom is operating normally.