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Degraded availability for GPT-5.3 Codex and GPT-5.6 models in Copilot

This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available. (Affected: Copilot, Copilot AI Model Providers)

Started

Nov 9, 2026, 11:16 PM UTC

Resolved

Nov 10, 2026, 12:05 AM UTC

Duration

49m

CopilotCopilot AI Model Providers
InvestigatingNov 9, 11:16 PM

We are investigating reports of degraded availability for Copilot

InvestigatingNov 9, 11:16 PM

We are experiencing degraded availability for GPT-5.3 Codex, GPT-5.6 Luna, and GPT-5.6 Sol in Copilot products and IDE surfaces due to an issue with an upstream model provider. We recommend choosing another model or selecting Auto to continue using Copilot until the issue is resolved.

InvestigatingNov 9, 11:22 PM

Copilot AI Model Providers is experiencing degraded availability. We are continuing to investigate.

InvestigatingNov 9, 11:22 PM

Copilot is operating normally.

MonitoringNov 9, 11:46 PM

The degradation affecting Copilot AI Model Providers has been mitigated. We are monitoring to ensure stability.

MonitoringNov 9, 11:59 PM

The issue affecting GPT-5.3 Codex, GPT-5.6 Luna, and GPT-5.6 Sol in Copilot products and IDE surfaces has been mitigated. We are monitoring the service to ensure stability.

ResolvedNov 10, 12:05 AM

This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.