Gateway API (Lookup API) Failure Increase on Verizon in United States
Twilio customers may be experiencing failure responses for Lookup API transactions on Verizon in the United States. Our team is actively investigating the issue. We will provide another update in 2 hours or as soon as more information becomes available. (Affected: Lookup SIM Swap, Legacy Identity MatchAndAttributes)
Started
Nov 10, 2026, 5:42 AM UTC
Status
Ongoing
Elapsed
1h 5m
Verified sources
Incident Detail
Twilio customers may be experiencing failure responses for Lookup API transactions on Verizon in the United States. Our team is actively investigating the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Twilio customers may be experiencing failure responses for Lookup API transactions on Verizon in the United States. Our team is actively investigating the issue. We will provide another update in 2 hours or as soon as more information becomes available.