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SMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela

The incident has been resolved and SMS delivery receipts from Twilio Phone Numbers to Movistar network subscribers in Venezuela are operating normally. (Affected: SMS, Latin America)

Started

Nov 10, 2026, 5:57 PM UTC

Resolved

Nov 10, 2026, 9:23 PM UTC

Duration

3h 26m

SMS, Latin America
InvestigatingNov 10, 5:57 PM

Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to Movistar network subscribers in Venezuela. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

IdentifiedNov 10, 6:04 PM

Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to Movistar network subscribers in Venezuela. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

MonitoringNov 10, 7:11 PM

We have observed a recovery in SMS delivery receipts from Twilio Phone Numbers to Movistar network subscribers in Venezuela and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

ResolvedNov 10, 9:23 PM

The incident has been resolved and SMS delivery receipts from Twilio Phone Numbers to Movistar network subscribers in Venezuela are operating normally.