Voice Call Failures in JP1
We are investigating an issue with Voice services in JP1. Users may experience failures when making or receiving calls using the Voice JavaScript SDK. We will provide another update in 37 minutes or as soon as more information becomes available. (Affected: Client Web AU1)
Started
Nov 11, 2026, 6:58 PM UTC
Status
Ongoing
Elapsed
48m
Verified sources
Incident Detail
We are investigating an issue with Voice services in JP1. Users may experience failures when making or receiving calls using the Voice JavaScript SDK. We will provide another update in 1 hour or as soon as more information becomes available.
We have identified an issue with Voice services in JP1. Users may experience failures when making or receiving calls using the Voice JavaScript SDK. We will provide another update in 2 hours or as soon as more information becomes available.
We are investigating an issue with Voice services in JP1. Users may experience failures when making or receiving calls using the Voice JavaScript SDK. We will provide another update in 37 minutes or as soon as more information becomes available.