CriticalCritical vulnerability

CVE-2026-103768 (CVSS 9.8)

NVD · officialPublished Oct 16, 2026Risk 50/100EPSS 0.6%

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Arbitrary File Upload in all versions up to, and including, 3.3.7 via the initMailPart function. This is due to insufficient file type validation when saving IMAP email attachments. This makes it possible for unauthenticated attackers to upload files that may be executable, which makes remote code execution possible.

Technical details

CVSS

9.8

AV:NetworkAC:LowPR:NoneUI:NoneC:HighI:HighA:High

Evidence and sources

This record is attributed to NVD. Exploitation status and remediation guidance are kept separate from the vulnerability's technical severity.

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